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We provide full-cycle services in the areas of Sphinx and Manticore Search


Are you already using Manticore or Sphinx in production and want to make sure it’s configured and working properly and nothing important is missing?

Our Audit service is especially for this.

Looking for a free config review?

We do that too to support our community.

There are often optimizations that can be made to a Sphinx / Manticore setup by changing some simple directives in the configuration or making quick changes to an index definition.

If your teams needs a regular support with Manticore Search or Sphinx during business hours or 24/7 you will benefit from our Support service.

An expert always available via email, Skype, Slack or phone will become a part of your team and will help with addressing any issue with Manticore Search or Sphinx.​



Advice and assistance with:

  • installation
  • configuration
  • setting up an index
  • writing queries
  • performance and scalability issues
  • data migration and monitoring

Should you need anything of these we’re here to help you out. 

Are you an experienced Manticore Search user and figure out Manticore misses some functionality critical for you?

If you’re ready to sponsor the development – we’ll be glad to help you.

We’re the only team in the world that can add new things to Manticore Search and Sphinx quickly.



If you want your team to learn Manticore Search fast we can arrange a webinar for your team on which we can answer any questions, walk you through our interactive courses and discuss any other issues related to Sphinx, Manticore Search and your application which uses them.

Manticore & Sphinx Subscription Plans

Developer plans

For MVP, startups or small companies


"I feel capable myself, but need little help"

Download and use the power of our community


"Help me getting to production!"

Enterprise plan

For active development and integrations.


"I need maximum support 24/7"

Priority support

Extra support when you need it 24/7

Custom feature request

Development of extra functionality you really need.


Custom branch maintenance and support

Don’t wait for next release. Get what you need now from your special repository.

Detailed plans comparison

Try it yourself and our community will give you a hand
For production deployments which require hot bug fixes and faster response times
For mission-critical deployments with 24/7/365 coverage
Manticore Search SupportYesYesYes
Sphinx Search Support YesYesYes
Support on GithubYesYesYes
Support on ForumYesYesYes
Public chat in Slack YesYesYes
Private chat in Slack NoNoYes
Email SupportNoYesYes
Phone SupportNoYesYes
Number of IncidentsN/AUnlimitedUnlimited
Support HoursNot guaranteed24/724/7
Severity 1 Response Times No SLA60 minutes 30 minutes
Severity 2 Response Times No SLA60 minutes 60 minutes
Severity 3 Response Times No SLA4 hours 4 hours
Severity 4 Response Times No SLA24 hours 24 hours
Technical Account Manager NoYesYes
Number of ContactsN/A10Unlimited
Installation and Configuration on forumYesYes
Index Design on forumYesYes
Query Design: Tuning, Performance on forumYesYes
Performance Audit and Optimization (Report and Assistance) NoYesYes
Search Quality NoYesYes
HA and Scalability NoYesYes
Data Migration to Manticore Search NoYesYes
Monitoring NoYesYes
Hot Bug Fixes (Sphinx Search and Manticore Search) NoYesYes
Custom Branch Maintenance and Support NoNoYes
Custom feature request NoNoYes
Price FreeFrom $250 per node/monthFrom $350 per node/month